policies

Your appointments are very important to us here at Lucky Bumble. We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, you please provide us with 12-hours notice. 

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Please do not book multiple appointments for the same day, unless they are for multiple clients.

We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc.  Here is our general breakdown of these fees:

•    LATE CANCELLATION/RESCHEDULE: Less than 24-hours notice will result in a charge equal to 50% of reserved service amount. Less than 12-hours notice will be considered a no-show and will be charged 100% of the reserved service amount.

•    ‘NO SHOWS’ will be charged 100% of service amount.

LATE ARRIVALS: Please note that if you are more than 5 minutes late for your service, we may not be able to accommodate the service or services booked. Cancellations due to late arrival will be treated as a 'NO SHOW' and will result in a charge equal to 100% of the reserved services.

Please also keep in mind that late arrivals may result in a rushed service, which can negatively affect the quality of your airbrush tan.

TAN BUILD-UP:

Proper tan maintenance will result in an even fade, which is perfectly fine to spray over.

Clients with significant, patchy build-up of tan will not be sprayed with higher than a 6% DHA (extra light tan).

Spraying over an old, uneven tan may result in uneven application, and can hinder development, resulting in a brassy/orange tone.

Please try to remove all previous tan prior to your next appointment. Tan remover available in-studio.

We take pride in our tans and kindly ask that you take care of them before re-spraying :)